Terms & conditions

Last updated: October 10, 2026

Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your use of homefloors.ca (the “Website”), operated by Home Floors (“we”, “us”, “our”). By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with these Terms, please do not use the Website.

2. Use of the Website

You agree to use the Home Floors website only for lawful purposes and in a way that does not violate applicable laws or interfere with the rights of others. You must not:

  • Submit false, misleading, or another person’s personal information without authorization
  • Attempt to gain unauthorized access to the Website, its servers, or related systems
  • Interfere with the Website’s functionality, operation, or security
  • Use the Website to send spam or unauthorized promotional messages
  • Copy, scrape, reproduce, distribute, or reuse Website content without our prior written permission

3. Flooring Quotes, Estimates, and Services

Submitting a contact form, requesting a flooring quote, or contacting Home Floors through the Website does not create a binding contract. Any flooring quote or estimate we provide is based on the information you supply and may change following an on-site measurement, inspection, or assessment of your project requirements.

Flooring installation and other services are provided only under a separate written quote, agreement, or invoice that you have accepted. The specific scope, pricing, and conditions of any service will be outlined in the applicable agreement.

4. Product Information and Website Accuracy

Home Floors makes reasonable efforts to keep the information on its website accurate and up to date, including flooring product descriptions, images, specifications, and pricing. However, we cannot guarantee that all information will always be complete, current, or error-free.

Colours, textures, patterns, and finishes may appear differently depending on your screen, device settings, lighting conditions, and the physical product. We recommend viewing flooring samples before making a purchase decision.

We reserve the right to correct errors, update product information, and modify website content at any time without prior notice.

5. Intellectual Property Rights

All content on the Home Floors website, including text, logos, photographs, product images, graphics, page layouts, and design elements, belongs to Home Floors or its respective licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may view and print website pages for your personal, non-commercial use. Any reproduction, modification, distribution, commercial use, or other reuse of website content requires our prior written permission, unless otherwise permitted by law.

6. Third-Party Links

Our website may contain links to third-party websites or external resources for your convenience. Home Floors does not control these websites and is not responsible for their content, accuracy, availability, security, or privacy practices.

Accessing third-party websites is at your own risk. We recommend reviewing their applicable terms and privacy policies before providing personal information or using their services.

7. Website Disclaimer and Limitation of Liability

Website Disclaimer

The Home Floors website is provided on an “as is” and “as available” basis, to the extent permitted by applicable law. We do not guarantee that the Website will always be available, uninterrupted, error-free, or free from security vulnerabilities.

Limitation of Liability

To the extent permitted by applicable law, Home Floors will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Website or reliance on information published on it.

Nothing in these Terms and Conditions excludes or limits any rights or protections that cannot lawfully be excluded or limited under applicable consumer protection laws.

8. Privacy and Personal Information

Home Floors may collect personal information you voluntarily provide through our website, including your name, email address, phone number, and other contact details. We use and protect this information in accordance with our Privacy Policy and applicable Canadian privacy laws.

Our Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you regarding your personal information.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Province of Alberta and the applicable federal laws of Canada. Any dispute arising from or relating to these Terms or your use of the Website will be subject to the jurisdiction of the courts of Alberta, subject to any mandatory legal requirements.

10. Changes to These Terms and Conditions

Home Floors may revise these Terms and Conditions from time to time to reflect changes to our website, services, or legal requirements. The “Last updated” date at the top of this page indicates when the Terms were most recently revised.

We encourage you to review this page periodically. Your continued use of the Website after revised Terms are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

11. Contact Home Floors

If you have questions or concerns about these Terms and Conditions, please contact Home Floors using the details below:

Home Flooring

We are Calgary’s Flooring Experts
Hours of Operation
Sunday Closed
Monday 9 AM – 6 PM
Tuesday 9 AM – 6 PM
Wednesday 9 AM – 6 PM
Thursday 9 AM – 6 PM
Friday 9 AM – 6 PM
Saturday 10 AM – 4 PM